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| user journey ： ウィキペディア英語版 |
user journey
A user journey is, colloquially in the UK and parts of the US, the experiences a person has when utilizing/interacting with something (typically software). This idea is generally found in user experience circles around web design and how users interact with software experiences. It is often used as a shorthand for the overall user experience and set of actions that one can take in a software/virtual experience.
User Journeys describe at a high level of detail exactly what steps different users take to complete a specific task within a system, application or website. This technique shows the current (as-is) user workflow, and reveals areas of improvement for the to-be workflow.
User Journeys are focused on the User and what they see and what they click on,〔(【引用サイトリンク】title=What is a User Journey )〕 in comparison to the related term click path which is just a plain list of the text URLs that are hit when a user follows a particular Journey.
== References ==
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抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』
■ウィキペディアで「user journey」の詳細全文を読む
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